Frequently Asked Questions

How to register my watch?
We invite you to register your watch to fully enjoy your warranty and after sales services from Montrichard Group Service Center. Registering your watch is q...
Thu, 2 Nov, 2017 at 1:39 PM
How to avail my warranty claims?
1.  Register your watch      We invite you to register your watch to fully enjoy your warranty and after sales services from Montrichard Group Service Cent...
Thu, 2 Nov, 2017 at 5:23 PM
Are Grayton watches delivered under a warranty?
In order to satisfy its customers with the quality of its products and its customer service, Grayton offers a 2 years warranty for all watches purchased on ...
Tue, 21 Nov, 2017 at 4:21 PM
What are Grayton’s delivery options?
Grayton ships worldwide. You have 2 shipping options:     1. Worldwide Standard (5-7 business days): Free shipping     2. Worldwide Express (1-3 busine...
Fri, 1 Dec, 2017 at 2:17 PM
After I received my Grayton watch can it be returned or exchanged?
If you would like to return your order for any kind of reason, you are able to do it within 30 days after receiving your order. Every Grayton watches can be...
Fri, 1 Dec, 2017 at 2:21 PM
Does Grayton accept payment through credit cards?
Yes. Grayton website currently accepts the following credit cards: • American Express • Discover • Visa • Master Card Other forms of payment: •...
Fri, 1 Dec, 2017 at 3:49 PM